Privacy Policy

Information We Collect

We collect information you provide when you contact us, submit an inquiry, create or use an account, communicate with us, or use our tutoring services. This may include a parent or guardian's name, email address, phone number, and account details; a student's name, grade, subject needs, goals, and tutoring records; and communications or files you choose to share with us.

We also collect limited technical and security information generated when you use the site or an account, such as session information, device and browser details, and information used to protect the site from fraud or abuse.

How We Use Information

We use personal information to respond to inquiries, provide and administer tutoring services, manage accounts, communicate with families, support and secure the site, prevent fraud or misuse, comply with legal obligations, and improve our services.

How We Share Information

We may share information with service providers that help us operate our services, including providers that support communications, account security, storage, and business operations. Those providers may use information only as needed to provide services to us and as permitted by their agreements and applicable law.

We may also disclose information when required by law, to protect the rights, safety, or property of Kaizen Tutors, our families, or others, or as part of a business transaction such as a merger, acquisition, or transfer of assets. We do not sell personal information.

Children Under 13

Kaizen Tutors serves K–12 students. A parent or legal guardian must provide information for a child under 13 and authorize the child's participation in our services. Parents or legal guardians may call or text us to ask to review, correct, or request deletion of personal information associated with their child, subject to applicable law and our reasonable recordkeeping needs.

Cookies and Security Technologies

We use cookies and similar technologies that are necessary for account sessions, security, and site functionality. We also use safeguards intended to identify automated, fraudulent, or abusive activity. You can control some cookies through your browser settings, although disabling necessary cookies may affect account access or site features.

Your Communication Choices

Promotional text messages are sent with consent. You may reply STOP to stop promotional texts or HELP for help. Promotional emails include an unsubscribe link. Service-related communications may still be sent where permitted, including messages needed to support your account or tutoring services.

Retention and Security

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including to provide services, meet legal or accounting obligations, resolve disputes, and maintain security. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no method of transmission or storage is completely secure.

Your Privacy Requests

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. To make a request or ask a privacy question, call or text Kaizen Tutors at 469-693-7164. We may need to verify your identity and authority before completing a request.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the effective date below when changes take effect.

Contact Us

Kaizen Tutors LLC
5511 Parkcrest Dr., Suite 103, Austin, TX 78731
Call or text: 469-693-7164